Domestic Shipping Policy

At Opals & Carats, we primarily utilize the United States Postal Service (USPS) for domestic shipping across the United States. Occasionally, we may also employ UPS, FedEx, and DHL services when available. Our standard shipping option typically delivers within an estimated 4-12 business days, while our domestic priority shipping service aims to expedite deliveries to 3-5 business days. Please note that all orders undergo a standard processing period of 3 business days prior to shipment, regardless of the shipping method selected. The shipping options presented at checkout are the only ones available at the time. 

International Shipping Policy

Opals & Carats offers international shipping, with standard delivery times generally ranging from 16-25 business days. For faster delivery, our priority mail service reduces this timeframe to approximately 4-14 business days. Occasionally, we may utilize carriers such as UPS, FedEx, and DHL for international shipments, depending on availability. It is important to note that these estimates do not include potential delays due to customs clearance.

Canada Shipping

For our valued Canadian customers, standard shipping typically takes 11-25 business days, with priority mail service offering a quicker 5-10 business days delivery option. Please remember that these are estimated times and customs processing can occasionally extend delivery schedules.

Order Delay

If your international order is delayed or has not arrived within three weeks of placement, please contact our customer service team through our designated contact form for updates. The shipping options available at checkout are the only ones offered at that time. Delivery times may vary depending on the destination country, but most international orders are delivered within 4-21 business days after order fulfillment.