Reship Fee

**Please avail yourself of this service exclusively upon the explicit recommendation of a Client Advisor. Should this service be procured without such authorization, a refund will be provided solely as store credit. There will be no deviations from this policy.**

At Opals & Carats, we understand that the delivery process does not always go as planned. To enhance your shopping experience and ensure satisfaction, we offer an exclusive Reship Service. This service is designed for occasions when your purchase does not successfully arrive at its destination due to unforeseen circumstances.

With the Reship Service, Opals & Carats commits to reprocessing your order with the utmost priority, ensuring that your selection is dispatched swiftly and securely. We strive to minimize any inconvenience and aim to expedite the delivery to meet your expectations.

Please note that the availability of this service may depend on the specific circumstances of the original shipment and is subject to our standard shipping policies and procedures. For more detailed information and to determine eligibility for reshipment, we encourage you to contact our customer service team here, who are ready to assist with any concerns and provide support throughout the process.

Experience the peace of mind that comes with knowing that your satisfaction is our priority, with every order, every time.